Last Updated: January 14, 2026

At Tarai 24, we are committed to upholding the highest standards of journalism and strictly adhere to the Code of Ethics laid down by the Press Council of India and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

We take complaints regarding our content seriously. If you believe that any content published on Tarai 24 (website or social media) violates the code of ethics, contains factual errors, or is otherwise objectionable, you may file a formal grievance with our Grievance Officer.

1. Grievance Officer Contact Details

In accordance with the IT Rules 2021, we have appointed a Grievance Officer to address any concerns regarding our content.

Name: Devraaj Adhikari (Editor)
Email: devraaj@tarai24.com
Location: Bagdogra, Darjeeling, West Bengal 734014

2. How to File a Complaint

To ensure your complaint is processed efficiently, please send an email to the address above following this strict format:

Mandatory Subject Line: Your email MUST have the following subject line:

Subject: Grievance Redressal – [Insert Article Headline/Topic]

(Emails without this subject line may be missed or delayed)

Email Body Requirements: Please include the following details in your email:

Link (URL): The direct link to the news report or content you are complaining about.
Date of Publication: When the content was published.
Exact Grievance: Clearly state what is wrong (e.g., factual error, copyright violation, offensive content, etc.).
Supporting Evidence: Any documents or proof to support your claim.
Your Contact Info: Your full name, mobile number, and address.

3. Redressal Mechanism & Timeline

Acknowledgment: We will acknowledge the receipt of your grievance within 24 hours.
Resolution: We will investigate the matter and provide a resolution or a final response within 15 days from the date of receipt of the grievance.

4. False Complaints

Please note that filing false, misleading, or malicious complaints may result in legal action or the blacklisting of the complainant from future communications.